Please note that your using of the Sites and/or Services may be subject to additional terms and conditions, which may amend and/or supplement this Policy and (or) include specific privacy terms in relevant parts of legal documents for such Sites and/or Services.
To provide you with access to the Sites and Services, your personal information is collected and used by Raidflux which may include Raidflux, a company incorporated under Dutch law, with a head office registered at Prins Hendrikstraat 118B, Breda 4835PS, The Netherlands, or its affiliates for particular Services or in specific jurisdictions.
Privacy and security of your personal information are extremely important to us. When you use the Sites and/or Services, Reflux processes your personal information and ensures its protection in strict compliance with applicable laws and regulations (GDPR).
As part of our commitment to protecting your personal information, we use this Policy to transparently inform you about the following:
(a) why and how your personal information is collected and used (also, “processed”) by Raidflux when you access the Sites or Services;
(b) Raidflux’s role and responsibilities in this context as the legal entity deciding why and how your personal information is processed;
(c) what instruments you may use to limit the amount of personal information collected by Raidflux; and
(d) what your rights are in relation to the above processing.
personal information collected when you use the Sites and/or Services may differ depending on whether you access the Sites or Services while logged in to your Raidflux user account or without logging in. When you are logged in to your Raidflux user account as you are using the Sites or Services, personal information collected by Raidflux may be collated and combined with other personal information (such as your identity, contact details, age, and gender, if you shared this information with us) collected by Raidflux in your user account. Raidflux does not verify personal information provided by you unless otherwise provided in the Terms of Conditions, and does not decide its credibility or whether you have the legal capacity required. However, Raidflux assumes that the information you provide is true, sufficiently complete, and up-to-date.
personal information collected by Raidflux when you access, interact with, or operate the Sites and/or Services includes:
(i) information provided by you when you register (create) a user account, such as your name, mobile phone number, address, and age;
(ii) electronic data (HTTP headers, IP address, cookies, web beacons/pixel tags, browser information, information about your hardware and software, wi-fi network data);
(iii) date and time of accessing the Sites or Services;
(iv) information related to your activity while using the Sites or Services (e.g. your search history, data on purchases in the Services, data on visited organizations, likes and, preferences, email addresses of your mailing contacts, phonebook data, information about interaction with other users, as well as files and content stored in Raidflux systems);
(v) (geo)location information;
(vi) other information about you that needs to be processed according to the terms and conditions of any specific Raidflux Site or Service; and
(vii) information about you that we may receive from our Partners in accordance with an agreement you made with this Partner and an agreement between Raidflux and this Partner.
Raidflux does not actively collect any sensitive personal data (such as racial origins, political opinions, health, or biometric data) unless specified in Terms and Conditions of relevant Services. However, you may voluntarily provide us with such data and we may process it as part of providing you with our Services (e.g. if you perform search queries related to your health). As we do not know in advance the potentially sensitive nature of the personal data you may provide to us, you must be aware that we may not be able to request your consent with such processing.
Raidflux does not perform any form of profiling, which has the potential to significantly impact your rights and freedoms in accordance with applicable laws.
Raidflux is not allowed to process your personal information if it does not have a valid legal ground. Raidflux will therefore only process your personal information if:
(i) the processing is necessary to perform our contractual obligations towards you including providing you with Sites and/or Services (i.e. providing you with the results of your search query);
(ii) the processing is necessary to comply with our legal or regulatory obligations;
(iii) in case it is provided by applicable law, the processing is necessary for the legitimate interests of Raidflux and does not unduly affect your interests or fundamental rights and freedoms. Please note that when we process your personal information on this basis, we will always seek to maintain a balance between our legitimate interest and the protection of your privacy.
Examples of such ‘legitimate interests’ referred in (iii) immediately above are:
(a) to better understand how you interact with our Sites and/or Services;
(b) to enhance, maintaining accessibility, modify, personalize or otherwise improve the Sites and Services for the benefit of all users; and
(c) to offer you other products and services from Raidflux or other companies which we think can be of interest to you (i.e. personally-targeted advertising).
for specific purposes or if consent is required under the applicable laws and regulations, we may ask your consent for the processing of your personal information. In those jurisdictions in which consent is the legal basis, you provide such consent by agreeing to use our Sites and/or Services. We hereby inform you, and you hereby acknowledge, that you have no legal obligation to provide us with any personal Information when you use the Sites or Services, and the provision of it is solely based on your free will. However, you are aware that without the provision of personal Information, we will not be able to provide you with Services and your use of the Sites will be limited.
Raidflux always processes your personal information for a specific purpose and only processes personal information, which is relevant to achieve that purpose. In particular, we process your personal information for the following purposes:
(i) to provide you with the Sites and/or Services;
(ii) to provide you with access to your user account, including your email and storage service, if you have an account for these Services;
(iii) to contact you to notify and/or inform you or request information from you in relation to the Sites and Services, or to execute our agreements with you or process your request or application;
(iv) to personalize advertisements and/or commercial offers based on your preferences, search history, and other personal information available to Raidflux.;
(v) to improve user experience, including offering more relevant search results and more personalized Sites and/or Services, as well as improving other Raidflux products, applications, and services;
(vi) to develop new products, applications, and services;
(vii) to protect your rights and the rights of Raidflux; and
(viii) to collect, process, and present statistical data or big data, or perform other research and/or analysis of personal information.
In most cases, personal information is processed automatically without access to it by our staff. However, if such access is necessary, your personal information can be accessed only by those Raidflux employees whose professional tasks require using this information. To protect your personal information and ensure its confidentiality, these employees must comply with internal rules and follow protocols for processing personal information. They are also required to follow all technical and organizational security measures protecting your personal information.
Raidflux has also implemented adequate technical and organizational measures to protect personal information against unauthorized, accidental or unlawful destruction, loss, alteration, misuse, disclosure, or access and against all other unlawful forms of processing. These security measures have been implemented taking into account the state of the art technology, their cost of implementation, the risks presented by the processing, and the nature of personal information.
7.1 Within Raidflux
7.2 Outside Raidflux
Raidflux may also transfer personal information to third parties to complete the purposes listed in Section 5 above. Please note that the level of protection of personal information in some countries may not be identical to the level in your jurisdiction and by using the Services you consent to such transfer. Such third parties may include:
i. Partners, such as media publishers, advertising networks, and other partners providing Raidflux with services related to the placement and display of advertisement on the websites, programs, products, and/or services owned or operated by such Partners, taxi companies operating the taxi Services;
ii. Advertisers or other Partners serving targeted advertisement on the Raidflux Sites or Services; and third parties who process personal information, such as our (IT) systems providers and/or consultants.
Raidflux may also transfer personal information to the following third parties outside the Raidflux Group:
i. any third party to whom we assign or novate any of our rights or obligations under a relevant agreement;
ii. any national or international regulatory, enforcement, exchange body, central or local government department and other statutory or public bodies or court where we are required to do so by applicable law or regulation at their request;
iii. third parties if you expressed your consent to such transfer or transfer of your personal information is required for your use of a certain Service or performance of a particular agreement or contract with you;
iv. any third party to ensure legal protection for Raidflux and/or the third parties if you violate the Terms and conditions of any of the Raidflux Services (https://raidflux.com/legal), this Policy, or if there is a threat of such violation.
Raidflux stores personal information in databases in The Netherlands.
Raidflux records, systematizes, accumulates, stores, clarification (updates, changes), extracts personal information from its users on databases on Dutch territory.
In particular, Raidflux relies upon Standard Contractual Clauses approved by the European Commission to ensure an adequate level of protection for your personal information. These Standard Contractual Clauses can be obtained here If you are located in a jurisdiction where transfer of your personal information to another jurisdiction requires your consent, then by using the Sites or Services you provide Raidflux with your express and unambiguous consent to such transfer, storage, and/or processing of the information in other jurisdictions.
Raidflux will only keep your personal information for as long as it is necessary to fulfill the purpose for which it was collected or to comply with legal and regulatory requirements.
Unless otherwise legally required or agreed, the emails and documents, which are stored by you on our systems as part of the Service, will remain stored as long as you have an account with us, but you can delete them at any time.
If you wish to have any personal information removed from our databases, you can have it removed through the email associated with said personal information.
10.1 What are your rights
If it is provided by applicable law, you have a right of access to your personal information as processed by Raidflux under this Policy.
If you believe that any information we hold about you is incorrect or incomplete, you can log in to your user account and correct your personal information yourself.
If it is provided by applicable law, you also have the right to:
Raidflux will honour any such requests or objections as required under applicable law.
To the extent provided by applicable law, you may be subject to other rights not specifically mentioned herein.
In the case where you use the Services, the transfer of personal information is carried out with your consent expressing your free will and your interest, (in particular, on the ground of an agreement with you) and it is not an obligation by law.
10.2 How can you exercise your rights
To exercise the above rights, please log in to your user account, which will provide you with the option to do so, or in case of the absence of a special function in the user account interface please contact Raidflux (see Section 13 hereof).
If you are not satisfied with how Raidflux processes your personal information, please let us know and we will investigate your concern. If you are not satisfied with Raidflux’s response, you have the right to make a complaint to the competent data protection authority.
11.1 What cookies do for Raidflux
Cookies are small text files accepted and processed by a device that you use to access our Sites. They contain information that is collected from your device and sent back to the Sites on each subsequent visit. Their use helps your navigation through the Sites and allows us to remember your preferences over time.
The following types of cookies are used on the Sites:
11.2 How long are those cookies stored on your device
Raidflux only uses the information contained in the cookies for the above purposes, after which the data collected will remain stored on your device for a period that may depend on cookies type, but no longer than necessary to achieve their purpose and will be automatically removed from your system thereafter.
11.3 Who else has access to the information contained in the cookies
personal information collected through cookies placed on your device may be transmitted to and accessed by Raidflux or the third parties referred to in Section 7 hereof. The use of personal information outside of the Sites for advertising purposes, if any, may be subject to separate policies available on the above third parties’ websites. Raidflux or those third parties might also provide you with a possibility to opt-out of personalized advertising, which shall be subject to laws and regulations applicable to such products, utilities, and offerings.
Raidflux may also use web beacons (pixel tags) in order to access the cookies previously placed on your computer for the following purposes:
(i) to track your actions on the Sites and when using the Services, by accessing and interacting with the cookies stored on your computer;
(ii) to collect statistical information related to operating the Sites, the Services or products, utilities, advertisements, or other Raidflux offerings.
This Policy may be subject to amendments. Raidflux shall be entitled to make such amendments at its own discretion, including, without limitation, to reflect changes in applicable legislation or amendments to the Sites and/or Services.
Raidflux undertakes not to introduce significant changes, imposing additional obligations, or reducing your rights under this Policy without proper notice to you. You will be notified about such changes. If applicable, changes will be announced on the Site or Services (e.g. via a pop-up or web banner) prior to such changes taking effect, and you may also be notified via other channels (e.g. by email) if you have provided us with your contact details.
We welcome your questions or suggestions concerning the implementation of or amendments to this Policy. To contact us please use this feedback form: email@example.com
You can also use this form to exercise your rights or report any inaccuracies in your personal information or protest its processing.